ConnectWise, a global supplier of software solutions for Managed Service Providers (MSPs), has announced that ConnectWise PSA and ConnectWise RMM now have new interfaces with Microsoft Defender for Business. With the objectives of automating threat response, accomplishing unified management, and putting proactive defense measures in place, the linkages represent a positive step toward seamless service delivery.
MSPs can completely automate the operations of their solutions using the ConnectWise Asio platform by means of these connectors. Built with AI, hyperautomation, and machine learning capabilities, ConnectWise Asio is a ground-breaking addition to the IT service provider platform, providing strong flexibility and industry-leading security features.
With the help of the sophisticated integration, Microsoft Defender for Business incidents no longer require manual ticket generation and synchronization with ConnectWise RMM or PSA. It makes incident management more effective and makes it possible to respond to security incidents quickly and efficiently. ConnectWise PSA will now easily incorporate Microsoft Defender for Business incidents and vulnerability management security recommendations, offering enhanced workflows, simple billing, enhanced visibility, and accelerated business decision-making.
Through ConnectWise’s technologies, Microsoft Defender for Business can be easily deployed across client networks, improving proactive defense, guaranteeing consistent endpoint protection, and lowering the possibility of security gaps. As such, it gives SMBs (small and medium-sized businesses) and IT service providers peace of mind.
With automated threat detection, the support of a highly qualified team of security analysts, and 24/7 support from an MSP-focused dedicated security operations center (SOC), the integration expands upon the previously announced ConnectWise Managed Detection and Response (MDR) integration with Microsoft Defender for Business. The technology is well positioned to provide increased protection when combined with Microsoft’s threat intelligence and ConnectWise’s Cyber Research Unit (CRU), which focuses on MSPs and SMBs.
